Terms and Conditions for The Farm Shop - SUFFOLK FRESH
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1. Business Information:
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Business Name and Contact Information: Stewart Setter trading as The Farm Shop – Suffolk Fresh ( a division of ServiceDesk B2B LTD )
Email: contact@thefarmshop.online
Phone: 07939 165283 -
Physical Address: UNIT A, Dodnash Farm Business Center, Hazel Shrub, Bentley IP9 2DF
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Business Operations: We collect and deliver fresh products across Suffolk and Norfolk.
2. Product Information:
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Product Details: We offer a variety of fresh products.
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Pricing Information: Prices are listed on our website and include all applicable charges.
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Product Availability: All products are prepared fresh for each order every week.
3. Ordering Process:
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How to Place Orders: Orders can be placed through our online store at www.suffolk-fresh.co.uk.
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Accepted Payment Methods: We accept VISA, Mastercard, AMEX.
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Order Confirmation: Customers will receive an order confirmation via email upon successful order placement.
4. Shipping and Delivery:
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Shipping Schedule: Orders are delivered daily.
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Shipping Methods: Orders are delivered in person by Suffolk Fresh.
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Estimated Delivery Times: next day and same day where possible.
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Pick, Pack and Delivery Costs: Pick and Pack £3.00 Delivery Cost £5.00
5. Returns and Refunds:
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Returns: Due to the freshness of our products, we do not accept returns. However, if you encounter an issue, please contact us for assistance.
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Refund Policy: No restocking fees apply. Refunds will be considered on a case-by-case basis.
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Process for Initiating Returns: Please email us at contact@thefarmshop.online to report any problems with your order.
6. Privacy Policy:
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Data Collection: Customer information is collected solely for order processing purposes.
7. Terms of Use:
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Website Usage: Users are required to comply with the terms outlined on our website.
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User Responsibilities: Users are responsible for the accuracy of their information during the ordering process.
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Intellectual Property: All content on our website is the intellectual property of Stewart Setter of ServiceDesk B2B LTD.
8. Dispute Resolution:
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Dispute Resolution: Any disputes will be resolved through negotiation and mediation.
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Jurisdiction: In case legal action is necessary, the jurisdiction will be in accordance with the laws of the United Kingdom.